Royal Mail delivery delays

As Christmas draws closer, it has become apparent that the Royal Mail service is starting to struggle with increased volume compounded by the Covid19 situation (see recent BBC report here).
Whist all new orders are processed and dispatched daily, like everyone we obviously have no control over Royal Mail's ability to delivery in the stated time scales. 
Usually, Royal Mail 1st class signed signed service arrives the next day, sometimes 2 days, but recently delays of up to 10 working days have been experienced.
Should an order be required urgently, please email us at [email protected] requesting prices for express delivery. - Express delivery will be via Royal Mail Special Delivery or DPD Local next day service.
For more information please EMAIL US.